Product Key | Product Name | Operating System Information

Before call

• For Product key Click on "Quick Heal Icon" -> "License days left"
• Your device's specifications: the type (desktop computer, laptop, mobile device, etc.)
• Operating system information.
• Information about your Quick Heal application.
• Make sure you have the device on which the issue occurred readily to hand. This will save time.

During the call

• Remember that support engineer cannot see your device. He will take his decision based on the information you give him during your conversation.
• Please be aware that not all issues can be resolved over the phone. Potential Escalation may be applicable.
• Our Engineer may ask you to reinstall the application as per case scenario
• Be in front of the machine while calling for technical issue, product key, OS, Version, internet availability
• If you don’t have our security product, the sales team will help you choose one (Buy or Renewal - +91-9999999999)