Refund policy

At Origin Overseas, we are committed to providing high-quality IT security solutions and ensuring customer satisfaction. Our refund policy is designed to be fair and transparent, reflecting the nature of our digital products and our commitment to both our valued distributors and individual customers.

For Distributors

Please note that all sales to distributors are final. Due to the nature of our partnership agreements and the bulk licensing and support structures involved, we do not offer refunds for products purchased by our official distributors. We encourage distributors to thoroughly assess their needs and their clients' requirements before finalizing any orders.

 

 

For Individual Customers

We offer a 14-day money-back guarantee for individual customers. We want you to be completely satisfied with your Quick Heal or Seqrite software. If, for any reason, you are not satisfied with your purchase, you may request a full refund within 14 calendar days from the date of your purchase.

To be eligible for a refund, please ensure the following:

  • Your refund request is submitted within 14 days of your purchase date.

  • The software has been deactivated from your system, if applicable.

How to Request a Refund:

To initiate a refund request, please contact our support team at info@origin-overseas.com or call us at +91-92894 75500. Please provide your order details, including the purchase date and the product key. Our team will guide you through the deactivation process and verify your eligibility for a refund.

Once your refund request is approved, the refund will be processed to the original method of payment within 7-10 business days. Please note that it may take additional time for the refund to appear on your bank statement, depending on your bank's policies.

 

 

We aim to make your experience with Origin Overseas as smooth and secure as possible. If you have any questions about our refund policy, please don't hesitate to reach out to our customer support team.